Benefit for broadband service
Definitions
In this section:
Broadband internet access service
Broadband provider
Commission
Connected device
Designated as an eligible telecommunications carrier
Eligible household
The term “eligible household” means, regardless of whether the household or any member of the household receives support under subpart E of part 54 of title 47, Code of Federal Regulations (or any successor regulation), and regardless of whether any member of the household has any past or present arrearages with a broadband provider, a household in which—
at least one member of the household meets the qualifications in subsection (a) or (b) of section 54.409 of title 47, Code of Federal Regulations (or any successor regulation) except that such subsection (a), including for purposes of such subsection (b), shall be applied by substituting “200 percent” for “135 percent”;
at least one member of the household has applied for and been approved to receive benefits under the free and reduced price lunch program under the Richard B. Russell National School Lunch Act (42 U.S.C. 1751 et seq.) or the school breakfast program under section 1773 of title 42;
at least one member of the household has received a Federal Pell Grant under section 1070a of title 20 in the current award year, if such award is verifiable through the National Verifier or National Lifeline Accountability Database or the participating provider verifies eligibility under subsection (a)(2)(B);
at least one member of the household meets the eligibility criteria for a participating provider’s existing low-income program, subject to the requirements of subsection (a)(2)(B) and any other eligibility requirements the Commission may consider necessary for the public interest; or
at least one member of the household receives assistance through the special supplemental nutritional program for women, infants, and children established by section 1786 of title 42.
Affordable connectivity benefit
In general
High-cost areas
Internet service offering
National Lifeline Accountability Database
National Verifier
Participating provider
The term “participating provider” means a broadband provider that—
is designated as an eligible telecommunications carrier; or
meets requirements established by the Commission for participation in the Affordable Connectivity Program and is approved by the Commission under subsection (d)(2); and
elects to participate in the Affordable Connectivity Program.
Affordable Connectivity Program
Establishment
Verification of eligibility
To verify whether a household is an eligible household, a participating provider shall—
use the National Verifier or National Lifeline Accountability Database;
rely upon an alternative verification process of the participating provider, if—
the participating provider submits information as required by the Commission regarding the alternative verification process prior to seeking reimbursement; and
not later than 7 days after receiving the information required under clause (i), the Commission—
determines that the alternative verification process will be sufficient to avoid waste, fraud, and abuse; and
notifies the participating provider of the determination under subclause (I); or
rely on a school to verify the eligibility of a household based on the participation of the household in the free and reduced price lunch program or the school breakfast program described in subsection (a)(6)(B).
Use of National Verifier and National Lifeline Accountability Database
The Commission shall—
expedite the ability of all participating providers to access the National Verifier and National Lifeline Accountability Database for purposes of determining whether a household is an eligible household, without regard to whether a participating provider is designated as an eligible telecommunications carrier; and
ensure that the National Verifier and National Lifeline Accountability Database approve an eligible household to receive the affordable connectivity benefit not later than 2 days after the date of the submission of information necessary to determine if such household is an eligible household.
Reimbursement
Reimbursement for connected device
Certification required
To receive a reimbursement under paragraph (4) or (5), a participating provider shall certify to the Commission the following:
That each eligible household for which the participating provider is seeking reimbursement for providing an internet service offering discounted by the affordable connectivity benefit—
will not be required to pay an early termination fee if such eligible household elects to enter into a contract to receive such internet service offering if such household later terminates such contract;
was not, after
will otherwise be subject to the participating provider’s generally applicable terms and conditions as applied to other customers.
That each eligible household for which the participating provider is seeking reimbursement for supplying such household with a connected device has not been and will not be charged $10 or less or $50 or more for such device.
A description of the process used by the participating provider to verify that a household is an eligible household, if the provider elects an alternative verification process under paragraph (2)(B), and that such verification process was designed to avoid waste, fraud, and abuse.
Requirement to allow customers to apply affordable connectivity benefit to any internet service offering
In general
A participating provider—
shall allow an eligible household to apply the affordable connectivity benefit to any internet service offering of the participating provider at the same terms available to households that are not eligible households; and
may not require the eligible household to submit to a credit check in order to apply the affordable connectivity benefit to an internet service offering of the participating provider.
Nonpayment
Public awareness
A participating provider, in collaboration with the applicable State agencies, public interest groups, and non-profit organizations, in order to increase the adoption of broadband internet access service by consumers, shall carry out public awareness campaigns in service areas that are designed to highlight—
the value and benefits of broadband internet access service; and
the existence of the Affordable Connectivity Program.
Oversight
The Commission—
shall establish a dedicated complaint process for consumers who participate in the Affordable Connectivity Program to file complaints about the compliance of participating providers with, including with respect to the quality of service received under, the Program;
shall require a participating provider to supply information about the existence of the complaint process described in subparagraph (A) to subscribers who participate in the Affordable Connectivity Program;
shall act expeditiously to investigate potential violations of and enforce compliance with this section, including under clause (ii) of this subparagraph; and
in enforcing compliance with this section, may impose forfeiture penalties under section 503 of the Communications Act of 1934 (47 U.S.C. 503); and
shall regularly issue public reports about complaints regarding the compliance of participating providers with the Affordable Connectivity Program.
Information on Affordable Connectivity Program
Participating providers
Federal agencies
Commission outreach
In general
Activities
In carrying out clause (i), the Commission may—
facilitate consumer research;
conduct focus groups;
engage in paid media campaigns;
provide grants to outreach partners; and
provide an orderly transition for participating providers and consumers from the Emergency Broadband Benefit Program established under paragraph (1) (as that paragraph was in effect on the day before
Consumer protection issues
In general
The Commission shall, after providing notice and opportunity for comment in accordance with section 553 of title 5, promulgate rules to protect consumers who participate in, or seek to participate in, the Affordable Connectivity Program from—
inappropriate upselling or downselling by a participating provider;
inappropriate requirements that a consumer opt in to an extended service contract as a condition of participating in the Affordable Connectivity Program;
inappropriate restrictions on the ability of a consumer to switch internet service offerings or otherwise apply support from the Affordable Connectivity Program to a different internet service offering with a participating provider;
inappropriate restrictions on the ability of a consumer to switch participating providers, other than a requirement that the customer return any customer premises equipment provided by a participating provider; and
similar restrictions that amount to unjust and unreasonable acts or practices that undermine the purpose, intent, or integrity of the Affordable Connectivity Program.
Exceptions
Audit requirements
The Commission shall adopt audit requirements to ensure that participating providers are in compliance with the requirements of this section and to prevent waste, fraud, and abuse in the Affordable Connectivity Program. A finding of waste, fraud, or abuse or an improper payment (as such term is defined in section 2(d) of the Improper Payments Information Act of 2002 (31 U.S.C. 3321 note)) 1
The name of the participating provider.
The amount of funding made available from the Affordable Connectivity Fund to the participating provider.
The amount of funding determined to be an improper payment to a participating provider.
A description of to what extent funding made available from the Affordable Connectivity Fund that was an improper payment was used for a reimbursement for a connected device or a reimbursement for an internet service offering.
Whether, in the case of a connected device, such device, or the value thereof, has been recovered.
Whether any funding from the Affordable Connectivity Fund was made available to a participating provider for an affordable connectivity benefit for a person outside the eligible household.
Whether any funding from the Affordable Connectivity Fund was made available to reimburse a participating provider for an affordable connectivity benefit made available to an eligible household in which all members of such household necessary to satisfy the eligibility requirements described in subsection (a)(6) were deceased.
Random audit required
Notification of audit findings
Expiration of Program
Regulations required
In general
Comment periods
As part of the rulemaking under paragraph (1), the Commission shall—
provide a 20-day public comment period that begins not later than 5 days after
provide a 20-day public reply comment period that immediately follows the period under subparagraph (A); and
during the comment periods under subparagraphs (A) and (B), seek comment on—
the provision of assistance from the Affordable Connectivity Fund established in subsection (i) consistent with this section; and
other related matters.
Eligibility of providers
Relation to eligible telecommunications carrier designation
Expedited approval process
In general
Exception
Rule of construction
Part 54 regulations
Enforcement
Exemptions
Certain rulemaking requirements
Paperwork Reduction Act requirements
Affordable Connectivity Fund
Establishment
Appropriation
Use of funds
Relationship to universal service contributions
Use of Universal Service Administrative Company permitted
Safe harbor
Source
(Pub. L. 116–260, div. N, title IX, § 904,Notes
Editorial Notes
References in Text
Codification
Amendments
Statutory Notes and Related Subsidiaries
Effective Date of 2021 Amendment
Eligibility for the Affordable Connectivity Benefit; Transition; Certification
Applicability of amendment to eligibility.—
A household that qualified for the Affordable Connectivity Program under section 904 of division N of the Consolidated Appropriations Act, 2021 (Public Law 116–260) [47 U.S.C. 1752] before the effective date in paragraph (1) [set out as a note above] and, as of that effective date, would, but for this subparagraph, see a reduction in the amount of the affordable connectivity benefit under the Program, shall, during the 60-day period beginning on that effective date, be eligible for the affordable connectivity benefit in the amount in effect with respect to that household, as of the day before that effective date.
Transition.—
After the effective date under paragraph (1), an eligible household that was participating in the Emergency Broadband Benefit Program under section 904 of division N of the Consolidated Appropriations Act, 2021 (Public Law 116–260) on the day before the date of enactment of this Act [
Certification required.—
On the date on which the amounts appropriated under section 904(i)(2) of division N of the Consolidated Appropriations Act, 2021 (Public Law 116–260) [47 U.S.C. 1752(i)(2)] have been fully expended, the [Federal Communications] Commission shall submit to Congress a certification regarding that fact.”
Broadband Transparency Rules
Rules.—
Not later than 1 year after the date of enactment of this Act [
Updates.—
Not later than 180 days after the date on which rules are issued under paragraph (1), and when determined to be necessary by the Commission thereafter, the Commission shall revise the rules to verify the accuracy of data submitted pursuant to the rules.
Redundancy avoidance.—
Nothing in this subsection shall be construed to require the Commission, in order to meet a requirement of this subsection, to duplicate an activity that the Commission is undertaking as of the date of enactment of this Act, if—
the Commission refers to the activity in the rules issued under paragraph (1);
the activity meets the requirements of this subsection; and
the Commission discloses the activity to the public.
Availability of data.—
Public availability.—
The Commission shall make data relating to broadband internet access service collected under the rules issued under paragraph (1) available to the public in a commonly used electronic format without risking the disclosure of personally identifiable information or proprietary information, consistent with section 0.459 of title 47, Code of Federal Regulations (or any successor regulation).
Determination of personally identifiable information.—
The Commission—
shall define the term ‘personally identifiable information’, for purposes of subparagraph (A) through notice and comment rulemaking; and
may not make any data available to the public under subparagraph (A) before completing the rulemaking under clause (i) of this subparagraph.”
Guidance
Coordination
not later than 60 days after the date of enactment of this Act [
not later than 90 days after the date of enactment of this Act, begin to share data under the memorandum of understanding described in paragraph (1) for the purposes described in that paragraph.”